Frequently Asked Questions
Where do I park? Is parking free? Do you validate parking?
The clinic is located in the Sarah M. & Charles E. Seay Building (SEA), 108 E Dean Keeton St, Austin, TX 78712.
There are many parking options around the UT-Austin campus that vary in cost. For more information about parking on campus visit UT-Austin’s Parking and Transportation website. The closest garages are Speedway Garage or 27th Street Garage. The nearest Pay-to-Park street parking is on Wichita St. between Dean Keeton St and 27th Street.
*The clinic does not validate or reimburse for parking. If the cost of parking makes attending sessions prohibitive, please discuss with clinic staff to see if you are eligible for our financial assistance program.
Where is the clinic located?
The clinic is located on the second floor of the Sarah M. & Charles E. Seay Building (SEA), 108 E Dean Keeton St, Austin, TX 78712.
How do I make an appointment?
If you are interested in any of our services, please complete our interest form to get started. Clinic staff will follow-up with a phone call to review clinic policies and see if the clinic might be capable of meeting your needs. If it seems the clinic may be a good fit, they will assist you in scheduling an appointment.
How quickly can I make an appointment? Do you have a wait list?
We are often able to offer an appointment within several weeks of someone contacting the clinic. However, the clinic is primarily staffed by clinical psychology graduate students, each of whom sees a limited number of patients for therapy or assessment. Because our clinicians follow the academic calendar, availability fluctuates and can be limited—especially during summer months.
If you are interested in any of our services, we recommend completing our interest form to get started. Clinic staff will follow-up with a phone call and can provide more specific information regarding availability.
There are times when we are unable to accept new patients for several months. During those times, we do maintain a waitlist and notify individuals on the list when openings become available to confirm continued interest. Please complete our online interest form to get started. You are also welcome to contact the clinic directly with any questions at psychologyclinic@utexas.edu
Do you offer a sliding scale or discounted rate?
As a training clinic, the clinic offers services at significantly reduced rates. However, we understand that cost can still be a barrier to care. Individuals who are unable to afford our standard fees are encouraged to ask about our financial assistance program.
I’m looking for the “Psychology Department Training Clinic” – Is that you?
That’s us! Because we are the clinic in which the Psychology Department’s graduate students train, we are often referred to as “the Psychology Department’s Training Clinic.” It is our nickname! While accurate, that is a pretty nondescript name! To better communicate to the community what we do, we like to use the name “Anxiety & Mood Clinic.”
Do you prescribe medication?
No. None of the providers at the clinic prescribe medication. However, we will be happy to work in conjunction with your medical treatment team or psychiatric medication provider.
Do you bill insurance?
No. As trainees, the clinic providers are not contracted by insurance plans, which means the clinic does not take insurance and is not able to bill to insurance.
How can I pay for services?
We accept debit cards and credit cards (Visa, Mastercard, American Express, & Discover) as forms of payment. We do not accept cash as a form of payment. We do not accept insurance.
What is your cancellation policy?
If you need to cancel or reschedule your appointment, please provide 24-hour’s notice prior to your scheduled appointment time. Except in unforeseen circumstances, you will be charged the full-service fee for missed or cancelled appointments without 24-hour advance notice.